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Vimeo Off Campus Drive : Vimeo off campus hiring fresher for Support Specialist I, Customer Support Role for B.E / B.Tech / M.E / M.Tech / M.Sc / MCA graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Vimeo:

Vimeo is the world’s leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate and communicate. We proudly serve our growing community of over 230 million users — from creatives to entrepreneurs to the world’s largest companies.

Job Description :

At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support.

Job Title : Support Specialist I, Customer Support
Job Type : Full Time
Location : Bangalore
Experience : Fresher – 2 Years

Role and Responsibility :

Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.
Rotate through our 24×7 shifts to ensure consistent support coverage
Provide prompt and courteous support, adding customization to macro-based replies across all support channels (email, chat, forums, social media, phone)
Utilize internal documentation to handle basic billing, account access, and technical troubleshooting for Vimeo, Vimeo Live, and OTT
Develop a comprehensive knowledge of Vimeo products to be able to resolve approximately 80%+ of the tickets received

Education and Skills :

Bachelors/Engineering Degree preferred
1-2 years of relevant work experience in Customer or Technical Support
Excellent written and verbal communication in English
Proficient in technical troubleshooting, especially with web and video-streaming technologies.
Familiarity with the basics of web technology and video-streaming apps

How To Apply Vimeo Off Campus Drive ?

All interested and eligible candidates can apply before expire in the following link.

Apply Link : Click Here

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