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Mitsogo Off Campus Drive : Mitsogo Off Campus hiring fresher for the Product Support Engineer Role for B.E/B.Tech/M.E/M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Mitsogo:

Mitsogo has been rewriting the concept of Enterprise mobility. As a leading provider of Business Mobility and Enterprise Management solutions, we bring a fresh perspective on how businesses function along with a vision to empower the digital workplace. Our main goal is to provide world-class security for all your corporate endpoints with a touch of simplicity. Our flagship product, Hexnode, realizes this vision to define the phrase ‘device management simplified’. With customers and partners from more than 100 countries, we have an active community that strives to meet our goals. Our dedicated team works together to build, transform, and reinvent technology to provide our customers with the best experience in the industry.

Job Description :

We are seeking motivated and talented individuals who thrive on solving technical challenges to join our Product Support team. As the first point of contact for our UEM product solutions, they field and triage all customer requests, working directly with IT Admins (B2B) to address a wide variety of technical issues. Our focus is on delivering amazing and quality customer experience.

Job Title: Product Support Engineer
Job Type: Full Time
Work Location: Bengaluru
Experience: Fresher – 1 Year

Role and Responsibility:

Provide end-to-end technical support to customers via Chat, Email, and Phone.
Troubleshoot and resolve customer queries/problems with our Products or Solutions.
Communicate best practices to customers to help achieve maximum value from our Products.
Collaborate with cross-functional teams, like Sales, Pre-Sales, and Engineering, to address customer needs and improve product solutions.
Share customer feedback with the Engineering team to improve our Products.

Education and Skills :

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum 1 year of Support experience (in Product/Application support preferred).
Experience with Technical Support via Chat, Email, or Phone.
Hands-on working experience in at least one – Android / iOS / Windows / Linux / MacOS platform.
Willingness to work in a dynamic 24/5 work environment.
Excellent communication skills and a customer-focused mindset.

How To Apply Mitsogo off campus Drive ??

All interested and eligible candidates can apply before expire in the following link.

Apply Link: Click Here

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