Genpact Off Campus Drive : Genpact Off Campus hiring fresher for Customer Service Representative Role for any degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below. Â
About Genpact :
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Description :
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Job Title : Customer Service Representative
Job Type :Â Full Time
Location :Â Hyderabad
Experience : Freshers – 3 Years
Role and Responsibility :
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
Education and skills:
- Graduate (Any Discipline)
- Exp(0 to 3 years)
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
How To Apply Genpact Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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