Cornerstone Off Campus Hiring Fresher For Intern | Pune

Cornerstone Off Campus Drive : Cornerstone Off Campus hiring fresher for Intern Role for B.E / B.Tech / M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.  

About Cornerstone :

Cornerstone OnDemand is a premier people development company, pioneering solutions to help organizations and individuals around the globe navigate the new world of work and realize their potential at work. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management and holistic employee data management and insights, Cornerstone is there for you at every stage. Founded in 1999 with the goal of improving access to education around the globe through online learning, today Cornerstone’s people development solutions are used by more than 6,000 global clients of all sizes, spanning more than 75 million users across over 180 countries and nearly 50 languages.

Job Description :

The primary focus of this role is the triage of incoming customer support case escalations from internal stakeholders. The individual will follow the standard operating procedures and playbooks for case escalation triage.  

Job Title : Intern
Job Type : Full Time
Location : Pune
Experience : Fresher

Responsibility :

• Monitor case escalation inbox and provide email acknowledgement response to internal requestors.
• Review case escalation email requests and ensure the required information is provided. If not, request appropriate details.
• Create a case escalation in Salesforce CRM.
• Ensure proper ownership and action is taken on case escalations.
• Perform basic reporting on volume and quality of case escalation requests.

Education and Skills:

• Technical aptitude and willingness to learn.
• High organizational skills and attention to detail.
• Experience with customer service management software (Salesforce a plus).
• Customer Service or Technical Support experience.
• Proficient with Microsoft Office applications 

How To Apply Cornerstone Off Campus Drive ??  

All interested and eligible candidates can apply before expire in the following link.  

Apply Link : Click Here

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