Capgemini Off Campus Drive : Capgemini hiring fresher for Contact Support Group Role for any diploma / graduate and 2024 batch graduates are eligible. The detailed company eligibility and application details are given below. Â
About Capgemini :
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
Job Description :
Capgemini is looking for Contact Support Group in Coimbatore.
Job Title : Contact Support Group
Job Type :Â Full Time
Location :Â Coimbatore
Experinence : Fresher
Role and Responsibility:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
Education and Skills :
- Candidates must have completed any 3-year diploma / graduation in 2024 only
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Candidates must be open to relocate to any location and work in night shifts
How To Apply Capgemini Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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