Criteo Off Campus Drive : Criteo Off Campus hiring fresher for Intern- Customer Care Role for any degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Criteo :
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform. At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment.
Job Description :
The multinational Global Customer Care Team is the first point of contact for Criteo Customers; our goal is to provide excellent customer support to all incoming client requests using email or live chat. We excel at collaboration, communication, and teamwork, as they are key to solving our client’s requests. We have an interest in learning and solving technical issues to help clients run a desired advertising campaign while enabling Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.
Job Title : Intern- Customer Care
Job Type : Full Time
Location : Gurgaon
Experience : Fresher
Role and Responsibility :
- Assist the customer care team in managing customer inquiries via email, and chat.
- Understand the Criteo Policy & tool and then provide accurate and timely information to customers regarding products, services, and policies.
- Resolve customer issues and complaints with empathy and professionalism.
- Document and track customer interactions – CRM/Salesforce.
- Collaborate with other departments to ensure customer needs are met.
Education and skills :
- Pursuing/completed a degree in Business, Communications, or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well in a team environment.
- Proficiency in Microsoft Office Suite and familiarity with CRM software is a plus (not a mandatory requirement)
- Positive attitude and a willingness to learn.
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