ION Drive : ION hiring fresher for Analyst Role for Bachelor’s / Master’s degree graduate and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About ION :
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
Job Description :
The Service Desk provides first line support service to customers and forms part of ION’s global support team. The desk is responsible for providing both on-site and remote support to users and trading support personnel, maintaining a strong relationship with clients as well as developing a deep understanding of client systems and business practices.
Job Title : Analyst
Job Type : Full Time
Location : Noida
Experience : Fresher
Role and Responsibility :
- Receives all client raised incidents and enters on the internal call logging system
- Analyses each call, using business acumen to identify the nature of the incident and action appropriately
- Deals with calls immediately, either independently or by passing to the appropriate team to ensure optimum resolution
- Works to improve knowledge and skills to increase 1st line resolution within the service desk
- Attends client site to assist with issue resolution and increase business knowledge where requested
Education and Skills :
- Hold an IT, numerate or business related Degree or equivalent experience
- Have an enquiring mind with an analytical and proactive approach to problem solving, even when under pressure
- Ability to read and understand code in one or more of the following: C++, TCL, UNIX Scripting
- Service desk analysts need to be dynamic, resilient, objective, delivering rapid and accurate solutions to the incidents raised by customers
- Excellent written and verbal communication skills
How To Apply ION Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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