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Pega System Off Campus Drive : Pega system hiring fresher for Technical Support Engineer Role for B.E/B.Tech, M.E / M.Tech graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.

About Pega System :

Pega delivers innovative software that crushes business complexity. From increasing customer lifetime value to streamlining service to boosting efficiency, we help the world’s leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we’ve built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients’ employees and customers can get back to what matters most.

Job Description :

The Technical Support Engineer (TSE) is a key technical role within Global Customer Support (GCS) and the first point of contact to customers to address issues. This position develops customer satisfaction and loyalty by providing superior support services for Pega’s products.

Job Title : Technical Support Engineer
Job Type : Full Time
Location : Hyderabad
Experience : Entry level

Role And Responsibility :

Ability to identify, propose and implement solutions and ability to work in a flexible, team environment
Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture
Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict
Proven ability to interact directly with customers at all levels
Demonstrated customer-facing skills including expectation management, communication skills, information management
Demonstrated effective oral and written communication skills, including poise in pressure situations
Good to have: Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB)
Troubleshooting and debugging experience would be an added advantage

Education and Skills :

Strong analytical and problem-solving skills.
Should have extensive experience at Core Java, JSP, Servlets and JDBC
In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems.
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company