Thomson Reuters Off Campus Drive : Thomson Reuters Off Campus hiring fresher for Product Support Consultant Role for Bachelor’s / Master’s degree graduates and any batch graduates are eligible. The detailed company eligibility and application details are given below.
About Thomson Reuters :
Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting, trade and compliance professionals combined with the world’s most global news service, Reuters.
Job Description :
To assist customers in using Thomson Reuters products by recommending search strategies that tailor to the customer’s specific research needs, while adding value to the customer experience by promoting products and identifying sales and training opportunities. Ensure each customer interaction is consistent with the Thomson Reuters brand to maintain customer satisfaction and retention
Job Title : Product Support Consultant
Job Type : Full Time
Location : Mumbai
Experinence : Fresher
Role and Responsibility :
- Work closely with Sales, Client Service Managers, Global Account Managers and Development to address critical issues that may have a larger impact on the customer relationships
- Assist with management of Knowledgebase content, including time-sensitive quality review and feedback to team members
- Fulfil product lead responsibilities by reading call logs, creating documentation, and/or training team members
- Assist team members with client questions related to Team’s supported Product(s) and system related issues
- Work closely with training and instructional designers to build and evolve training materials
Education and Skills :
- Sound product Knowledge.
- Critical thinking and problem-solving skills in a service environment.
- A strong understanding of tools and applications.
- Ability to interpret and analyse customer inquiries.
- Apply complex search techniques to get desired results.
How To Apply Thomson Reuters Off Campus Drive??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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